# FlexProtect

> FlexProtect offers protection plans for products bought from participating
> ecommerce stores. Plans are service contracts obligated by AIG WarrantyGuard,
> Inc. (AIG Warranty Services of Florida, Inc. in Florida and Oklahoma) and
> administered by Service Net Warranty, LLC. FlexProtect is marketed by
> Flex Embedded, Inc. (flexembedded.com).

Key facts:
- Coverage can include accidental damage from handling (drops, spills),
  mechanical and electrical failure, and power surge, depending on the plan.
  The customer's Order Confirmation lists what their plan covers.
- Customers manage coverage, file claims, and cancel online at
  https://flexprotect.ai/portal (passwordless email sign-in).
- Retailers add FlexProtect to their Shopify checkout via the FlexProtect app;
  the catalog is classified automatically and plans are priced in real time.

## Pages
- [Home](https://flexprotect.ai/): what FlexProtect is, for customers and retailers
- [FAQs](https://flexprotect.ai/faqs): coverage, plan options, claims, cancellation
- [Terms & Conditions](https://flexprotect.ai/terms): full plan terms, FORM 157290
- [Privacy Policy](https://flexprotect.ai/privacy): data practices
- [Customer portal](https://flexprotect.ai/portal): manage coverage and claims
- [Blog](https://flexprotect.ai/blog): plain-English guides to protection plans, warranties, and claims

## Blog posts
- [Protection plan vs. manufacturer warranty](https://flexprotect.ai/blog/protection-plan-vs-manufacturer-warranty): what each covers and where the gaps are
- [What accidental damage from handling means](https://flexprotect.ai/blog/what-accidental-damage-from-handling-means): ADH decoded, what counts and what does not
- [Warranty vs. plan vs. service contract vs. insurance](https://flexprotect.ai/blog/extended-warranty-protection-plan-service-contract-insurance): the four terms untangled
- [Is a protection plan worth it?](https://flexprotect.ai/blog/is-a-protection-plan-worth-it): an honest four-question framework
- [How to file a FlexProtect claim](https://flexprotect.ai/blog/how-to-file-a-flexprotect-claim): the claim process step by step
- [If the store closes, who fixes your stuff?](https://flexprotect.ai/blog/store-closed-who-fixes-your-stuff): what an obligor is and why it matters
- [How to model protection-plan revenue](https://flexprotect.ai/blog/model-protection-plan-revenue-for-your-store): the arithmetic for merchants
- [Why checkout is the right moment for coverage](https://flexprotect.ai/blog/checkout-is-the-right-moment-for-coverage): offer placement, argued honestly
- [The AI agent handoff](https://flexprotect.ai/blog/ai-agent-handoff-what-shoppers-trust): machine-readable trust when nobody browsed the page
- [Every other Q4 lever costs money](https://flexprotect.ai/blog/q4-levers-cost-money-this-one-adds-it): the margin-positive holiday line item

## Related sites
- [Flex Embedded](https://www.flexembedded.com/): parent company
- [Merchant portal](https://merchant.flexprotect.ai/): retailer sign-in